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Questions & Answers
Question: Do you have a showroom?
Answer: Yes, we have good sized showroom with a large range of various promotional gifts to suit most requests and budgets.
Can we call you now?
Yes, our office is open 9am till 5pm.
Do you have a car park?
Yes, overlooking fields. Let us know when you are calling. We will put the kettle on!
Do you have a catalogue?
Yes, we have a full colour comprehensive brochure as well as our online flipping brochure which can be found on our website.
What if I am unable to find what I am looking for?
Give us a call as not everything that is available can be fitted into a showroom, brochure or the website.
How do I place my order?
- You can call us on 0121 353 1997 and talk us through your requirements
- Send us an email and we will respond as soon as possible
Either way, your enquiry will be dealt with promptly.
Can I have a sample?
Yes, most samples are Free Of Charge. Some however are chargable but we will tell you this when you contact us.
Can I have my logo printed on anything?
Yes, within reason. Please call and discuss it with us.
Do I need to supply artwork?
Usually we accept most file formats. Ideally our industry like vectorised EPS files or in some cases a Hi Res PDF. But please, call and discuss it with us. If you do not have a logo we can design this for you.
Do I have a proof before proceeding?
Yes, a visual is always supplied to ensure that you and ourselves are happy before going to print.
What is a screen charge?
This is the cost for making a tool to print your design. A screen is required per colour in your logo and can vary in cost dependent on the product you are interested in purchasing. We will give you the costs at quote stage.
How long will my order take?
It depends on the product you are buying. it could range from a standard 5, 10 or 15 working days. So it is always best to call and check especially if you have a short or sudden leadtime. We will always endeavour to solve a delivery issue. It's our speciality - within reason!